Lasiberry's sales page offers a 60-day money-back guarantee. You can ask for a full refund within that window once you have used the product continuously for at least 30 days, and you send back all the bottles. The seller's own pages word the start date and refund timing differently, so the steps below show each version and where it is printed.
What is the Lasiberry 60-day guarantee?
As of November 13, 2026, the Lasiberry sales page describes Lasiberry as a dietary supplement in capsule form, marketed for daily eye health. Its guarantee section is headed “100% Satisfaction or Your Money Back 60-Day Guarantee.” The page says that if you are not 100% satisfied “with the results obtained after at least 30 days of continuous use,” the team will help. The FAQ adds that you email the team within the 60 days to request “a full refund of your investment.”
The FAQ also says Lasiberry is a one-time payment, with “no auto-ship, recurring charges, or hidden fees.” If you decide to stop, there is no auto-ship to cancel.
| Item | Details |
|---|---|
| Product | Lasiberry, a dietary supplement in capsule form (sales page) |
| Retailer | BuyGoods, named on the sales page |
| Guarantee | 60-day guarantee, after at least 30 days of continuous use (sales page, terms of service page) |
| contact@customercs.com (sales page, contact page, FAQ) | |
| Phone | +1 (855) 889-3137 on the sales page; +1 (507) 448-8190 on the contact page |
| Product Page | Lasiberry sales page |
Who sells Lasiberry, and how do I contact them?
The sales page names BuyGoods as the retailer of this product. It says BuyGoods is a registered trademark of a Delaware corporation and that its role as retailer is not an endorsement of the product. The fine print lists a street address for BuyGoods in Delaware, which you can read there.
The contact page gives the email address and a product number line. The FAQ says the team typically responds to emails within 48 business hours. If you want to compare how another seller lays out its contact details, the is bluelume glasses a scam or legit guide looks at address, support email and guarantee for a different product.
How do I get a Lasiberry refund, step by step?
The returns page lays out four steps, and the terms of service page repeats most of them. Here is where each step is printed.
| Step | What to do | Where it is printed |
|---|---|---|
| 1. Check the 60-day window | The returns page counts 60 days from the day the order was placed and purchased. The terms of service page counts from delivery. | Returns page, Step 1; terms of service page, Refund Policy |
| 2. Use it for 30 days | Use the product continuously for at least 30 days before asking for a refund. | Sales page guarantee section; returns page; terms of service page |
| 3. Email the team | Email contact@customercs.com with “Refund Request” in the subject line, and say you are not fully convinced by the benefits of the product. | Returns page, Step 2; terms of service page, Refund Policy |
| 4. Send back every bottle | Send all the bottles back, empty or not, opened or not, with the Packing Slip. Add a note with your full name, email and order ID (optional). | Returns page, Step 3 |
| 5. Wait for the refund | The seller says it will email you when the refund is done. Processing time is given as “between 5 and 10 days” on the returns page and “3–5 business days” in the terms. | Returns page, Step 4; terms of service page, Refund Policy |
| 6. Check your statement | The refund can take time to show on your card statement, depending on your bank or card company. | Returns page, Step 4 |
The trade-off to plan around is shipping. You send every bottle back, and the returns page says the seller does not support return shipping costs. Keep your order confirmation, because the 60 days counts from a date that depends on which page you read.
Where do the seller's pages disagree?
The returns page and the terms of service page give different terms for two things. Both are the seller's own pages, so here is each version.
| Term | Returns page | Terms of service page |
|---|---|---|
| Where the 60 days start | “the day the order was placed and purchased” | “within 60 days of delivery” |
| Refund processing time | “between 5 and 10 days,” and “in only a few days after we receive your package” | “processed in 3–5 business days” |
The phone numbers also differ. The sales page lists +1 (855) 889-3137, and the contact page lists +1 (507) 448-8190 as its product number. Both pages use the same email address.
What if my Lasiberry refund doesn't arrive?
The FTC's advice is to work it out with the seller first. Keep a record of your conversations, including who you spoke with, when, and the action promised. If you can't resolve it at that level, contact the company headquarters, as the FTC Solving Consumer Problems booklet suggests.
If the seller still doesn't resolve it, the FTC says you can report the problem at ReportFraud.ftc.gov. The FTC's online shopping advice also says paying by credit card “best protects you and your money in case of a scam, or if something else goes wrong.”
The terms of service page says disputes go to binding arbitration in St. Michael, Barbados, and that you may not join or bring a class action. Read that before you need it.
Who should check with a professional first?
The FAQ recommends that pregnant or nursing mothers, people under 18, and people with pre-existing medical conditions talk with a healthcare professional before use. If you take a medicine, ask your doctor or pharmacist whether a supplement fits alongside it. If you notice a sudden change in your vision or eye pain, get care the same day from an eye doctor.
What should I check before I order?
A few points are worth settling with the seller before you buy. The FTC online shopping advice says a site must say whether you can return an item for a full refund, and that you should find out who pays return shipping, how many days you have, and whether there are restocking fees. Lasiberry's returns page answers the shipping and day questions. The restocking fee question is one to ask.
- Which date the 60 days counts from: the order date (returns page) or delivery (terms of service page). Ask contact@customercs.com which one applies.
- How long the refund takes, since the returns page and terms give different times.
- Which phone number is current.
- Whether there is a restocking fee, and whether the 60-day guarantee covers every kit size.
- Whether your order confirmation matches the returns page, which refers to purchases made on upgradeyourorder.com.
If you are weighing money-back terms against another supplement, the vitalbp complaints page covers a different seller's 90-day money-back guarantee.
By SterlingMedicalCenter.org Editorial Team